Creative Veins Jacksonville
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Last Updated 2/5/2024

At Creative Veins Performing Arts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our platform (“Platform”) to connect with artists, collaborate on projects, cast your projects, access online training, and participate in seminars. By accessing or using our Platform, you agree to the terms of this Privacy Policy.

  1. Information We Collect:
    a. Registration Information: When you create an account on our Platform, we may collect personal information such as your name, email address, username, password, and profile picture. You may also provide additional information in your profile, such as your biography, location, and artistic interests.

    b. Communication Information: We collect information that you provide when you contact us or communicate with other users through our Platform. This includes messages, emails, and any other content you submit.

    c. User Content: Any content you create, post, or share on our Platform, including project details, casting calls, and comments, may be collected and stored.

    d. Usage Information: We collect information about how you use our Platform, including your interactions with other users, the projects you create or participate in, and your access to online training and seminars.

    e. Payment Information: If you choose to make payments for services on our Platform, we may collect payment information, including credit card details and billing information. This information is processed securely by our payment processors and not stored on our servers.
  2. How We Use Your Information:
    We use the information we collect for the following purposes:

    a. To Provide and Improve Our Services: We use your information to operate, maintain, and improve our Platform, including offering features, personalized content, and technical support.

    b. Communication: We may use your contact information to send you updates, newsletters, and other relevant communications. You can opt-out of these communications at any time.

    c. Collaboration and Networking: Your profile and project details may be visible to other users to facilitate collaboration, casting, and networking opportunities.

    d. Analytics and Research: We use data analytics to better understand user behavior and preferences, which helps us enhance our services and provide more relevant content.

    e. Legal Compliance: We may use your information to comply with legal obligations and enforce our terms and policies.
  3. Sharing of Your Information:
    We may share your personal information with third parties in the following circumstances:

    a. With Other Users: Your profile information, project details, and messages may be shared with other users of our Platform to facilitate collaboration and networking.

    b. Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as hosting, payment processing, and customer support.

    c. Legal Requirements: We may disclose your information if required by law, court order, or government request, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  4. Your Choices:
    You have the following rights regarding your personal information:

    a. Access and Correction: You can access and update your profile information at any time. You may also request access to and correction of any other personal information we hold about you.

    b. Deletion: You can request the deletion of your account and associated data. Please note that some information may be retained for legal and operational purposes.

    c. Communication Preferences: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
  5. Security:
    We take reasonable measures to protect your personal information, but no method of transmission or storage is entirely secure. We cannot guarantee the security of your information.
  6. Children’s Privacy:
    Our Platform is not intended for children. We do not knowingly collect or solicit personal information from anyone under the age of 18.
  7. Changes to this Privacy Policy:
    We may update this Privacy Policy to reflect changes in our practices or for legal reasons. The revised Privacy Policy will be posted on our Platform, and the “Effective Date” at the top will be updated.
  8. Contact Us:
    If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at or call (904) 323-2471.

By using our platform, you consent to the practices described in this Privacy Policy. Please review this Privacy Policy regularly for updates.